During Extreme weather conditions:
At Simply Made by Jodie, we deeply value our customers and the quality of our products. To ensure that your orders arrive in perfect condition, we have implemented special measures for shipping during periods of high heat.
Thermal Packaging: We have invested in thermal packaging to protect our sensitive products from extreme temperatures. This packaging helps to maintain a stable temperature during transit, reducing the risk of heat damage. This is the best we can do during these weather conditions.
Product Stability: While our handmade soaps are formulated to withstand high temperatures and will not melt, some of our other products may be more susceptible to heat. So please take that into consideration upon ordering. We take every precaution to ensure these items are shipped with the utmost care.
Customer Care: Your satisfaction is our top priority. If you have any concerns about your order or the condition of your products upon arrival, please do not hesitate to contact us.
Thank you for your understanding and continued support. We are dedicated to providing you with the best possible experience, no matter the weather.
Kindly be informed that our products may soften or melt during transit or delivery in hot weather. As melting is a natural reaction to heat and we have no control over the conditions, we cannot be held responsible for melted products. As mentioned earlier, please keep this in mind while your order. Thank you for your cooperation.
Contact
If you have any questions or concerns about your order, please contact us.
(726) 207-5586